Terms and Conditions
1. ACCEPTANCE AND USE OF SHOP4TRONIX.COM WEBSITE:
Listings on this website are not an offer to sell goods, rather, they are advertisements to receive offers. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.
2. COPYRIGHT/TRADEMARK INFORMATION:
This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2010 Shop4tronix.com. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of Shop4tronix.com or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
3. ORDER ACCEPTANCE POLICY:
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Shop4tronix.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Shop4tronix.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over N$20,000.00 ( NAD ) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
4. TYPOGRAPHICAL ERRORS:
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Shop4tronix.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Shop4tronix.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Shop4tronix.com shall immediately issue a credit to your credit card account in the amount of the charge.
5. RETURN POLICY AND 30 DAY LIMITED GUARANTEE:
Every product you buy from Shop4tronix.com is backed first by the product manufacturer's or supplier’s warranty. Shop4tronix.com's 30 day limited guarantee may also apply. Shop4tronix.com's 30 day limited guarantee provides for either exchange or refund of qualifying merchandise. To determine if the product you wish to purchase qualifies for Shop4tronix.com’s 30 day limited guarantee or if other coverage applies please review the coverage terms in the item listing on our website.
Software, consumables and some other categories of products that do not qualify for Shop4tronix.com’s 30 day limited guarantee have less extensive returns privileges and may be supported exclusively through the manufacturer’s or supplier’s warranty. Please check the item listing for specific details regarding individual products coverage. Terms and conditions may vary by manufacturer, supplier or product. Shop4tronix.com will assist customers whenever possible in gaining satisfaction with product manufacturers and suppliers.
All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, all disks, registration cards, inner packing materials and other accessories and be received within 30 days of the date shipped. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a Return Authorization number issued by Shop4tronix.com or when the product manufactures or distributors return policies supersede ours.
This is a summary only, you can review our complete Return Policy and Procedure in our warranty and returns policy section. You can also review warranty coverage and returns privileges for any specific product in that item’s listing on our website. You can request a Return Authorization for most products eligible for return through the link provided in our complete Return Policy and Procedure.
6. SHOP4TRONIX.COM'S PRICE GUARANTEE:
Shop4tronix.com's price guarantee: Shop with confidence, our price guarantee includes time of sale price matching as well as 30 day price protection.
Shop4tronix.com’s point of sale price match policy: At point of sale we will match any competitor’s price on identical offers or items. The item must be in-stock, available for immediate shipment and be in the same condition as the Shop4tronix.com advertised item. Price matched items are limited to one per household. Sorry, but we do not offer price matches on any item that is advertised below Shop4tronix.com’s actual cost.
Shop4tronix.com’s 30 day price protection policy: In the event our regular advertised price on an item falls within 30 days of your purchase date simply E-Mail us within 30 days of your original purchase date and we will issue you a Shop4tronix Credit in the amount of the price drop good toward the purchase of anything else we sell. This price protection policy only applies to regularly advertised products and doesn't apply to limited time sales, instant savings offers, instant or mail-in rebates, private offers, auctions, open box items, limited quantity and close out items or other promotions or offers and may not be used in conjunction with other discounts. Due to fluctuations in the industry, CPU’s, Memory, and products or bundles containing a CPU or Memory (ex. Desktop and laptop computers) are not included in our price protection policy. Prices on CPU and Memory are subject to frequent change and we cannot offer price protection on these items and products containing these items in the event prices rise or fall.
7. STOCK AND AVAILABILITY:
We keep stock to an absolute minimum, due to the exchange rate thus only order products as needed. This means that all items are subject to availability.
8 .DISCOUNT COUPONS:
Discount coupon redemptions are limited to ONE PER ADDRESS only, unless otherwise noted.
9. WARRANTY LIMITATIONS:
There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some countries do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.
10. LIMITATION OF LIABILITY:
In no event shall Shop4tronix.com or any of its subsidiaries or affiliates is liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
11. PROCESSING TIME:
Your order is thoroughly reviewed by our Accounts Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Account Department, it is sent to deliver.
NOTE – No stock will be released or ordered until money reflects onto our account.
Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.
If the item(s) on your order are in-stock, we will ship them as soon as possible. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.
12. TOTAL TIME FOR DELIVERY:
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the courier. This can range from 24 hours for in-stock items to 21 days for non-stock items.
13. SHIPPING AND HANDLING RATES:
Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT or DIMENSIONAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight). Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.
14. CREDIT/DEBIT CARD AUTHORIZATIONS:
an authorization on a credit or debit card is a hold against your banks credit card spending limit. When the goods are shipped, a charge for the total amount of the order shipped will be sent to your credit card bank. Your bank should release the authorization when the charge is received. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds. Shop4Tronix accepts credit card payments but does not store any credit card details. We use 2Checkout which acts as an authorized retailer of Shop4Tronix.com. Payments are made via their website using a secure connection (SSL).
15. RISK OF LOSS:
If the Customer provides Shop4tronix.com with Customer's carrier account number or selects a courier other than a courier that regularly ships for Shop4tronix.com, title to products and risk of loss or damage during shipment passes from Shop4tronix.com to Customer upon shipment from Shop4tronix.com's facility. For all other shipments, title to products and risk of loss or damage during shipment passes from Shop4tronix.com to Customer upon receipt by Customer. Notwithstanding the foregoing, title to software will remain with the applicable licensor(s) and Customer's rights therein are contained in the license agreement between such licensor(s) and Customer. Shop4tronix.com retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.


